Technician helping fix an Acer computer that needs frequent restart

Steve H.

Reviewed for technical accuracy

Specialities: HP screen showing strange colors (green/purple tint, pink hue, inverted colors, washed-out display), Windows 10/11 color settings, Night light.

Strange colors on an HP screen — common reasons and safe checks (what to check first)

Technician avatar Technician
Hi! We’ll keep this calm and safe. Strange colors can look scary, but many causes are simple settings that are easy to undo.

When an HP computer screen shows strange colors (green tint, pink/purple hue, yellow cast, washed-out look, or “negative/inverted” colors), the most common reasons are Night light, Color Filters, HDR, or a recent Windows/graphics update.

Trust moment: I don’t want you installing “driver booster” tools or clicking anything that says “reset PC.” We’ll start with the least risky checks first.

Quick questions:
• Is this an HP laptop screen, or an HP desktop with a monitor?
• Do the colors look wrong everywhere (desktop, photos, browser), or only in one app?
• Did it start suddenly (today) or after an update?
Customer
It’s my HP laptop. The colors suddenly look weird, kind of green and pink. I’m older and I don’t want to press the wrong thing.
Technician avatar Technician
You’re doing the right thing by stopping and checking first.

Let’s confirm whether it’s a display setting or something like a cable/connection (only if you use an external screen).

Safe check #1: do you ever connect your HP laptop to a TV or monitor with HDMI or a docking station? If yes, tell me if the strange colors are on the laptop screen, the external screen, or both.
Customer
I don’t usually connect it to anything. It’s just the laptop. It started after Windows updated yesterday.
Technician avatar Technician
That’s a very common trigger. After updates, Windows can change color features or graphics settings.

Safe check #2 (quick and reversible): do you notice a yellow/orange warmth too, or is it more like a green/purple tint? Yellow often points to Night light. Green/pink can be a color profile, HDR, or graphics driver behavior.

Also: is the screen brightness normal, or does it look washed out and faded?
Customer
It’s not just yellow. It’s like the picture looks off, kind of faded and strange. Brightness seems normal.
Technician avatar Technician
Thank you — “faded/washed out + weird tint” often happens when HDR is turned on, or when a color filter/profile changed.

Trust moment: I don’t want you to change a bunch of sliders. We’ll do one small test at a time and stop if anything looks confusing.

Safe check #3: when you open the Start menu and search for “Night light”, does it show Night light as On or Off?
Customer
Night light says Off. So it’s not that.
Technician avatar Technician
Great — that rules out one of the most common causes.

Next safe check: Windows has an accessibility feature called Color Filters (it can make colors look odd if toggled accidentally). Seniors sometimes trigger it by a shortcut without meaning to.

Could you search Settings for “Color filters” and tell me if it’s On or Off? Don’t change anything yet — just read what you see.
Customer
Color filters is Off too. So why does everything look strange?
Technician avatar Technician
Good question — and you’re not alone. If Night light and Color Filters are off, the next common culprits are:
HDR turned on (can look washed out on some screens).
• A graphics driver change after Windows Update.
• A display color profile (ICC) or “enhancement” feature changing.

Safe check: in Display settings, do you see an option for HDR? If you do, just tell me whether it says On or Off. (We won’t toggle it yet unless we’re confident.)
Customer
I do see HDR and it says On. I don’t remember turning that on.
Technician avatar Technician
That’s an important clue. HDR can absolutely make an HP screen look washed out or oddly tinted if the panel or content doesn’t match well.

Trust moment: I don’t want you to “calibrate” or pick random profiles. A simple HDR test is usually safe because it’s reversible, but we do it carefully.

Before any change: do you notice the strange colors mostly in photos and videos, or even in plain areas like the Windows background and icons?
Customer
Even the icons look odd, and white looks kind of grayish. It’s bothering my eyes.
Technician avatar Technician
Understood — eye comfort matters. Grayish whites plus odd tint often points to HDR or a color profile issue, not a virus and not something you caused.

Here’s the safe plan (no deep steps): test one setting, then immediately look at a simple screen (like the desktop) to compare. If it improves, we stop there and keep it stable.

If you’re comfortable: we can test turning HDR off just once and see if whites and skin tones return to normal. If you’d rather not toggle it, tell me and we can check one more “read-only” clue first.
Customer
I can try one change. I just don’t want to break anything. Could it be hardware damage?
Technician avatar Technician
It could be, but settings are far more common — especially after an update.

Hardware becomes more likely if you see things like: cracks, spreading black spots, lines that don’t move, severe flickering, or the colors only change when you tilt the lid. If none of that is happening, we usually start with settings and driver clues.

One more safe question: does the color look wrong right from the first moment you power on (HP logo), or only after Windows loads?
Customer
The HP logo looks normal. It becomes strange after Windows loads.
Technician avatar Technician
That’s very reassuring — it strongly suggests this is Windows/display settings (HDR, color profile, or a graphics driver change), not the physical screen panel.

If you test HDR off and the colors look normal again, we’ve likely found the main cause. If HDR off doesn’t help, the next safe step is to check for a recent graphics driver update and confirm Windows is using the recommended display settings — without installing third-party tools.

If you want to message an expert later, these details help most: HDR On/Off, whether the HP logo looks normal, and whether it began after a Windows update.

Quick help: safe first checks when your HP screen colors look wrong

Accepted first checks for HP screen showing strange colors:
Confirm Night light and Color filters are off (easy to toggle accidentally).
Check whether HDR is turned on (a common cause of washed-out or odd tint) and test a single on/off change if you’re comfortable.
If you use an external display, gently re-seat the HDMI/DisplayPort cable and try a different port (no force).
Note whether colors look normal on the HP logo but change after Windows loads (points to settings/driver, not the panel).
Avoid “calibration” tools and random driver apps until you’ve identified which safe setting is causing the change.


Why your HP laptop screen may show strange colors (after update, HDR, filters)

When colors suddenly look wrong on an HP computer, it’s often because Windows changed a display feature after an update. Night light and Accessibility color filters can shift colors dramatically. HDR can make whites look gray and colors look washed out on some screens. A graphics driver update can also change contrast and color profiles. Starting with safe checks helps you avoid changing advanced settings that can make the screen harder to read.

What to check first (safe checks before advanced display calibration)

Check if the issue appears everywhere or only in one app. Then confirm Night light and Color filters are off. If you see an HDR option, note whether it is on, because HDR is a common reason for washed-out colors. If you ever connect an external monitor, re-seat the HDMI/DisplayPort cable and test another port to rule out a loose connection. Make one small change at a time so you always know what helped.

Senior-friendly guidance for strange screen colors (calm + low-risk)

Start safe: one simple check at a time, and stop when it looks better.

If your HP computer screen shows strange colors, the fastest progress usually comes from checking a few safe items: Night light, Color filters, and HDR. If colors look normal at the HP logo but change after Windows loads, that’s a strong sign it’s a setting or driver change, not hardware damage. If you write down what you see (green tint, pink hue, washed-out gray whites), an expert can guide the next safe check without guessing. Your files are not affected by these display settings.

Disclaimer: This information is AI-generated and intended for general guidance only. Avoid unknown “fix” utilities and do not change BIOS/UEFI settings unless you understand them. If the screen is physically cracked, shows spreading dark spots, or flickers heavily, stop and consult a qualified technician.

What to check next


Getting Started Is Easy

Ask for help, 24/7

Members get access to verified Experts for HP display color problems, strange tints (green/pink/yellow), washed-out screens, HDR issues, and safe Windows 10/11 display checks before service.

Expert will respond in minutes

We help you tell if it’s HDR, Night light, a color filter, a loose HDMI connection, or a graphics driver change — without risky steps.

Save time & money

No guesswork. Many strange-color screens are fixed by safe checks and one simple setting change — without replacing parts.

FAQ

Why did my HP screen start showing strange colors suddenly?

This is often caused by a Windows update, a display feature turning on (HDR, Night light, or Color filters), or a graphics driver change. It can also happen if an external display cable is loose. If the HP logo looks normal but colors change after Windows loads, settings are more likely than hardware. Start with safe checks first before changing advanced options.

My HP screen colors changed after an update — what should I check first?

First check Night light and Accessibility Color filters. Then look for HDR in Display settings, because HDR can make the screen look washed out or tinted on some laptops. Try one small change at a time so you can tell what helped. Avoid “driver fixer” apps and stick to built-in settings.

Is this hardware damage or just a setting?

Settings are more common, especially when it starts right after an update. Hardware is more likely if there is a crack, spreading dark spots, lines that don’t move, or heavy flickering. Another clue: if the HP logo is normal and the colors turn strange only after Windows loads, it points to software/settings. Safe checks can narrow it down without risk.

Can this be fixed without taking my HP to a service shop?

Often yes, because many strange-color issues come from HDR, Night light, Color filters, or a recent driver change. These are reversible settings and don’t affect your files. If you use an external monitor, a simple cable/port re-seat can also help. If the screen is physically damaged or flickers badly, service may be the safest choice.

Sources

Joe Verified Icon
Steve replies in < 1 min
Technician Expert
⭐⭐⭐⭐⭐ Trusted by 26,294 customers
Avatar
Alex · Expert's Assistant